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Preguntas Frecuentes

Desde el cuidado de las joyas hasta consultas sobre pedidos, explora nuestras preguntas más frecuentes para obtener ayuda rápida.

Preguntas frecuentes

diamantes

Each piece is a fusion of art and precision — handcrafted from responsibly sourced diamonds and refined metals to celebrate everyday elegance.

Yes. SEA Diamond follows a strict zero-conflict policy and ensures all stones are traceable to responsible origins.

While diamonds are our speciality, we also craft bespoke pieces with coloured gemstones upon request.

Yes, our artisans can tailor any design — from pendants and earrings to bracelets — to match your preferences.

Yes, our fine jewellery is made for everyday sophistication, combining strength, comfort, and enduring shine.

We use recycled 18K gold and platinum, refined with environmentally responsible processes.

Yes, every diamond piece includes a certificate of authenticity and detailed grading report.

Absolutely. We specialise in reimagining heirlooms, blending legacy with modern craftsmanship.

Yes, all fine jewellery purchases include lifetime maintenance, cleaning, and polishing services.

We believe true luxury respects its origins — combining beauty with ethics, innovation, and environmental care.

Anillos de compromiso

Every ring is born from precision craftsmanship. From ethically sourced rough stones to hand-polished perfection, each piece reflects our dedication to artistry and sustainability.

Yes. We cut and polish our diamonds in-house, ensuring complete traceability, quality control, and brilliance at every stage.

Both are genuine diamonds. Natural ones form deep within the earth, while lab-grown diamonds are created in controlled environments using the same carbon structure — both equally beautiful and durable.

Absolutely. You can select the diamond shape, carat weight, metal type, and setting style to create a ring that’s truly yours.

Every SEA Diamond comes with an independent certification (GIA, HRD, or IGI) and a unique identification number for full transparency.

Yes, we prioritise sustainability by offering recycled gold and platinum options without compromising quality or durability.

Typically, it takes 3–5 weeks from design approval to final polishing, depending on the complexity and diamond selection.

Yes, we welcome visits by appointment. Clients can experience the craftsmanship and precision behind every SEA Diamond creation.

Yes, all SEA Diamond engagement rings include a lifetime craftsmanship warranty and complimentary maintenance services.

Clean it gently with a soft brush and mild solution, and have it inspected annually by our team to preserve its brilliance.

Definitely. Our designers can create a perfectly matched set that complements your engagement ring’s design and diamond shape.

Anillos de alianzas

Yes, we design and produce elegant wedding bands for both partners, each reflecting timeless craftsmanship and harmony.

We offer 18K white, yellow, and rose gold, as well as platinum — each responsibly sourced and refined for lasting beauty.

Yes, we offer custom engraving and the option to add ethically sourced diamonds for a subtle sparkle.

Yes, our couple collections are designed to symbolise unity — two rings crafted from the same vision and artistry.

Typically 2–4 weeks, depending on the design, engraving, and choice of materials.

Yes, we prioritise sustainable practices, using recycled metals and conflict-free diamonds.

Yes, we provide resizing services to ensure a comfortable and secure fit.

Certainly. We can refresh or enhance your wedding ring as your love story evolves.

Wipe with a soft cloth after wear and bring it in for periodic professional cleaning to maintain its lustre.

Joyería

SEA Diamonds stands out for its commitment to unmatched craftsmanship, ethically sourced diamonds, and timeless European-inspired designs. Every piece is created with precision using premium 18K gold and high-quality diamonds known for exceptional brilliance. The brand focuses on transparency, authenticity, and long-lasting value, ensuring customers receive jewelry that becomes a cherished heirloom. Unlike mass-produced items, each SEA Diamonds piece is hand-finished, quality-checked, and designed to complement modern luxury lifestyles.

Yes. SEA Diamonds uses only ethically sourced natural and lab-grown diamonds from trusted, conflict-free suppliers. All diamonds above 0.30 carat come with certification from reputable gemological laboratories such as GIA, IGI, or HRD. The brand follows responsible sourcing guidelines and ensures complete traceability, giving customers peace of mind while purchasing fine jewelry that is both beautiful and responsibly crafted.

SEA Diamonds offers jewelry in 18K White Gold, Yellow Gold, and Rose Gold, chosen for their durability, premium finish, and luxurious feel. 18K gold contains 75% pure gold, making it stronger and more suitable for everyday fine jewelry. Each piece is hallmarked for authenticity and polished to perfection to maintain its shine and elegance for years.

When selecting fine jewelry for a gift, consider the recipient’s style—minimal, classic, or bold. SEA Diamonds offers a wide range of pieces such as solitaire pendants, diamond earrings, tennis bracelets, and stackable rings that make timeless gifts. If you're unsure, best-selling options like classic studs, initial pendants, or elegant bangles are popular choices. SEA Diamonds also provides guidance to help you choose something meaningful, luxurious, and suitable for the occasion.

Yes, SEA Diamonds provides a custom jewelry service where customers can personalize diamond rings, pendants, bracelets, and earrings. You can customise diamond size, setting style, metal colour, engraving, and more. The brand’s craftsmanship team creates a 3D model for approval before production, ensuring the final piece matches your vision perfectly. Custom designs take approximately 10–14 business days depending on the complexity.

To maintain brilliance, clean your jewelry regularly using warm water, mild soap, and a soft brush. Avoid exposure to harsh chemicals, perfumes, or lotions. Store each piece separately in a soft pouch or jewelry box to prevent scratches. SEA Diamonds offers complimentary lifetime cleaning and inspection services, ensuring your jewelry stays sparkling and secure for years.

SEA Diamonds offers a customer-friendly 7–14 day return or exchange policy (you can adjust the exact days based on brand rules). Items must be unworn, in original condition, and accompanied by the certificate. Custom and engraved pieces are generally non-returnable. The brand’s dedicated support team assists with safe returns, ensuring a smooth and transparent process.

Absolutely. SEA Diamonds fine jewelry is crafted with durable 18K gold and high-quality diamonds designed for daily wear. Popular pieces like tennis bracelets, solitaire pendants, and stud earrings are built to last. With regular care and occasional professional cleaning, SEA Diamonds pieces maintain their shine and structural strength even with everyday use.

SEA Diamonds educates customers on the 4Cs – Cut, Colour, Clarity, and Carat. Cut affects brilliance (Excellent/Very Good recommended) Colour ranges from D–H for bright white stones Clarity (VS–SI) ensures eye-clean beauty Carat determines size and presence SEA Diamonds experts help you choose the perfect balance based on your style and budget, ensuring maximum sparkle without overspending.

Yes. SEA Diamonds offers a comprehensive warranty covering manufacturing defects, along with complimentary services such as cleaning, polishing, prong tightening, and diamond inspection. Customers can visit the store or request online assistance anytime. The brand ensures long-term care so your jewelry stays as beautiful as the day you purchased it.

Bespoke Designs

It’s the art of creating a one-of-a-kind piece — designed exclusively for you, from concept to completion.

It starts with a consultation to discuss your vision, followed by detailed sketches, 3D modelling, and final crafting by our in-house artisans.

Yes, we can incorporate your stone into a new design while ensuring it’s securely set and beautifully presented.

Pricing depends on materials and complexity, but every quote is transparent and tailored to your request.

Pricing depends on materials and complexity, but every quote is transparent and tailored to your request.

Usually 4–6 weeks, depending on the design details and stone selection.

Yes, we provide digital renderings and wax models to help visualize your piece before crafting begins.

Of course — we value collaboration and will refine the design until you’re completely satisfied.

Yes, each diamond is certified and the finished piece comes with an authenticity guarantee.

Yes, we can restore, replicate, or modernise heirlooms while retaining their emotional value.

Because we control every step — from sourcing and cutting to finishing — ensuring unmatched quality and craftsmanship.

Sobre nosotros

SEA Diamond is a diamond manufacturer dedicated to transforming rough stones into radiant masterpieces through craftsmanship and sustainable innovation.

All our diamonds are cut and polished in-house using advanced technology and expert artistry.

We combine precision manufacturing with ethical practices — crafting diamonds that are both beautiful and responsibly made.

Yes, every SEA Diamond is sourced through ethical supply chains that comply with the Kimberley Process and our own strict sustainability standards.

Yes, we are trusted partners to jewellery houses worldwide, providing loose diamonds and finished pieces.

Yes, customers can shop directly through our website or request bespoke orders from our artisans.

All diamonds come with GIA, IGI, or HRD certification verifying authenticity, quality, and origin.

Yes, visitors are welcome to book guided tours of our manufacturing facility to witness the diamond journey firsthand.

We minimise waste, use recycled metals, and operate with energy-efficient technology — ensuring our brilliance leaves no lasting footprint.

It reflects our philosophy — turning responsibly sourced rough stones into radiant symbols of beauty, precision, and purpose.

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Ya sea que estés eligiendo el diamante perfecto, diseñando una pieza personalizada o aprendiendo a cuidar tus joyas, nuestros expertos están aquí para ayudarte. Obtén asesoramiento personalizado para tomar decisiones informadas y seguras.

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